Recovery Officer At Advans Ghana

Are you looking for a new challenge in a dynamic and multicultural environment? Do you have a proven experience in this field? Do you want to contribute to a committed group, seeking to have a positive and sustainable impact? Advans Ghana, a leading MFI, has the position you are looking for.

The position of a recovery officer is available at Advans Ghana.

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The position is a permanent role and is based in our Head Office- Accra.

What will your role be?

  • Reporting to the Head of Recovery

The Recovery Officer is responsible:

  • For the collection of debts prior to legal recovery proceedings commencing, negotiating payments, handling defaulters’ enquiries and providing administrative assistance
  •  Assisting in implementing the operational policies, procedures, guidelines and work on prevention, detection and correction of risks related to the above-mentioned core activities. Most importantly prevent Advans Ghana from losing more than it has invested.

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  • Overseeing the Pre-Litigation portfolio (PAR 90 and Write Off loans) and work closely with the Client Relationship Officer to recover any amount owed to Advans. Officers will be assigned to a team.



  • To meet agreed performance targets and provide a quality service with a high level of Customer Care. To develop and operate effective working practices that promotes the smooth running of the Unit.
  • To be prepared to visit debtors to prompt payment and personally serve Demand Notices to debtors while adhering to Advans Ghana policies and procedures.
  • To develop and maintain a working knowledge of policies, procedures and guidance and to work with them. And be able to keep abreast of changes in legislature, national and local trends.
  • Must be able to investigate and locate absconded clients and recover any amount due.
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  • To liaise directly with relevant external agencies, Police, Valuators, Auctioneers, Lawyers.
  • To identify risk and prevent fraudulent application by other team members as well as clients. And must be able to give advice on major risk issues on the market for implementation.
  • To ensure cash collection on payment control is administered in line with Audit requirements.
  • To take part in Performance Management reviews with the team leader to ensure that individual targets are achieved to support the aims and objectives contained in the service plan
  • To promote and apply the standard and principles of Advans Ghana and manage resources ensuring that the delivery of services continue to be cost effective.
  • To undertake other relevant duties that may be required.

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  • Prospection, Recovery


  • Dealing with difficult defaulting clients.
  • Poor addressing system impedes the search for the location of clients and guarantors.
  • Delays in court processes tend to affect recoveries of bad debt.

Required Skills or Experience

  • At least an HND and/or Bachelor’s Degree
  • A minimum of 1 year of work experience in Banking/Micro Finance and specifically Debt Recoveries in a financial institution.

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How To Apply For The Recovery Officer Position At Advans Ghana

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