Agya Koo Shipping Limited is seeking a detail-oriented and organised Administrative Officer to support our operations.
Job Summary:
- The successful candidate will manage administrative tasks, maintain efficient office processes, and provide support to management and staff.
- This role is essential in ensuring smooth operations and exceptional service delivery within our shipping and logistics business.
Key Responsibilities:
1. Administrative Support:
• Assist in day-to-day office operations and administrative functions.
• Manage correspondence, emails, phone calls, and mail.
2. Document Management:
• Prepare, organise, and maintain company documents, reports, and records.
• Ensure compliance with company policies regarding document retention and confidentiality.
3. Customer Service:
• Act as a point of contact for customers and clients, addressing inquiries and aiding as needed.
• Support the team in resolving customer issues promptly and professionally.
4. Financial Administration:
• Assist in invoicing, bill processing, and maintaining records of expenses.
• Help with budget preparation and financial reporting.
5. Office Management:
• Ensure a clean and organized workspace for staff and visitors.
6. Data Entry and Reporting:
• Record and update shipping data in relevant systems.
• Generate reports and provide insights on operational performance as requested.
7. Collaboration and Support:
• Work closely with other departments to support company initiatives and projects.
• Assist in the training and onboarding of new staff as required.
Qualification Required & Experience
- Bachelor’s degree in business administration, Management, or a related field preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and some experience with office management software.
- Strong organisational and multitasking skills, with attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of shipping and logistics operations is an advantage.
Personal Qualities:
- Professional attitude with a strong work ethic.
- Problem-solving mindset and ability to think critically.
- Adaptable and flexible with a positive attitude towards change.
Employment Type: Full-time
Salary: Competitive
Location: Sowutuom, Accra
How To Apply For The Job
Application Process:
Interested candidates should send their CV and a cover letter outlining their relevant experience to:
millicent@agyakooshipping.co.uk
