Food and Beverage Supervisor at Canwin Hotel

The Canwin Hotel is actively seeking motivated and enthusiastic individuals to join its team.

We are looking to hire a customer-oriented food and beverage supervisor to oversee and optimize all aspects of our F&B operations. As the supervisor, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances.

Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.

By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction.

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Responsibilities:

Assist in the hiring and training of new employees as well as the continuous training of existing restaurant staff.
Oversee both front and back of house operations, including wait staff and kitchen crew.
Maintain high-quality food standards.
Oversee our kitchen staff’s compliance with all health code and sanitation requirements.
Provide exceptional customer service and lead staff to do the same.
Respond to customer complaints quickly and resolve them effectively.
Develop strategies for improving our customers’ dining experience.
Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
Maintain inventory of all needed supplies.
Identify methods our restaurant can use to cut waste, decrease costs, and improve profits.
Manage the work schedules of our restaurant’s staff.

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Qualification Required & Experience

Requirements:

A bachelor’s degree in hospitality management, Business Administration, or a related field is preferred.
Previous experience in the food service industry, preferably in a supervisory or management role.
Strong leadership and interpersonal skills, with the ability to motivate and support the team.
Excellent communication and customer service skills.
Proficiency in problem-solving and conflict resolution.

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