Full Time Direct Sales Position At MTN Ghana

Telecommunication company, MTN, is advertising a the role of Controller, SME Direct Sales.

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Job Role:

  • Prospect for new corporate clients
  • Identify potential clients in the allotted territory/sector
  • Acquisition of new business clients within the segment
  • Implement strategies to acquire corporate clients in the allotted industry
  • Management of external Sales Partners.

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  • Corporate customer relationship management
  • Make visits to existing corporate clients according to weekly/monthly time plans in order to retain them and prevent churn.
  • Respond to customer complaints.
  • Cross sell MTN products & services
  • Give relevant information on existing and new products and services.
  • Cross & upsell them to new/existing clients to grow revenue as well as market share.
  • Contact Report
  • Collate all information on customer related issues.
  • Update customer account profile
  • Gather information for customer account profile.
  • Monitor credit limit of accounts
  • Monitor accounts to ensure that accounts are within the credit limit thresholds.
  • Performs Other tasks and duties, as assigned by line Manager

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Minimum of a University Degree in marketing, administration, social sciences or a relevant field


A minimum of 3 years’ relevant experience in a commercial function


  • In depth knowledge of the market and industry
  • Knowledge of the range of the corporate business partners
  • Customer Relations Management
  • Understanding of technology and services
  • Knowledge of standard office practices and procedures

Workplace: Kumasi

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How To Apply: Full Time Direct Sales Position At MTN Ghana

  1. Qualified applicants should indicate Vacancy Ref no: EBDSEG241 as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.
  2. Interested and qualified applicants should send their Curriculum Vitae by 15th April 2024 to:mtnghanarecruitment@mtn.com
  3. Only shortlisted applicants will be contacted.

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