HR & Administrative Officer At Absa


Absa Bank is looking for an HR & Administrative Officer.

Job Summary:

To deliver operational and administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description:

Customer Service – 50%

  • Authorize and process all request from project staff in the area of Sales support, recruitment and selection, training within the required authorities and standards as agreed with line manager.
  • Respond to routine correspondence from internal / external customers  relating to an area of project management support and HR.
  • Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner
  • Maintain recruitment database and correspond with potential applicants; including feedback letters within timelines
  • Deal with and respond to queries/complaints from staff regarding specific areas of Project Administrative and HR services
  • Assisting with Induction of new employees -undertake on-boarding/day 1 HR induction for new employees; ensuring new joiners receive appropriate new joiner documentation, opening of bank account etc

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Administrative Support – 45%

  • Responsible for overall administration of the Absa Young Africa works office – preparing administrative reports including minute taking, issuing of letters; manage meeting room, confirmation, exit responses,
  • Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times
  • Will undertake appropriate distributing and storage of project correspondence,  documentation for recruitment processes
  • Maintain up to date records of files and filing systems  including updating physical/electronic registers and filing. Ensure to do logging, filing and tracking of all  requests, and selection processes
  • Planning in-house or off-site activities, like conferences, meetings, and celebrations
  • Ensure prompt updating of relevant administration and HR Information systems, and control of information
  • Coordinate and liaise with Head of SME – assist with meeting planning, communications, and minute taking
  • Responsible for coordinating schedules, arranging meetings, distributing memos and reports whiles ensuring that project staff are kept up to date on news and information.
  • Draft routine correspondence and access cards related to office facilities
  • Overseeing the general workers responsibilities and ensure that the project office is kept clean at all times and ensure office orderliness and professional appearance
  • Other additional administration, finance and communications tasks, as requested
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Team Management – 5%

  • In some cases responsible for up to one member of staff


Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)

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How To Send An Application For HR & Administrative Officer At Absa

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