Latest Job Vacancy: Customer Care Officer

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Here is the latest job vacancy at Spectrum Oval Industries. The firm is seeking to hire a customer care officer.

For the most recent job opening, click here.

Job Description

  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.

Read on: UK Visa Sponsorship Job: Research Assistant at University of Edinburgh

Qualification Required & Experience

  • Ability to multitask.
  • Excellent communication skills.
  • Excellent time management skills.
  • Prior experience in administration would be advantageous.
  • Proficiency with Microsoft Office.
  • Excellent computer literacy.
  • Excellent interpersonal skills.
  • HND
  • 2 years professional experience

Location: Accra

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How To Apply: Customer Care Officer

All CVs should be sent to spectrumovalindustries@gmail.com, with the position as the subject.

Closing Date: 20 March, 2024

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