New Career Opportunities at Besa Manufacturing Company

There are new career opportunities at Besa Manufacturing Company. They are seeking qualified, experienced, and professional individuals for the following positions:

For the most recent job opening, click here.

1. I.T Technician

Job Description.

  • Manages the organization’s database and backups on a regular basis.
  • Assists users with computer-related issues and advises on appropriate use of software and hardware.
  • Tests and evaluates new hardware and software to ensure its suitability for the organization.
  • Provides employee training on effective computer system and software use.
  • Stays current with computing technology advancements and recommends new ones.

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Qualification and Experience

  • HND or degree.
  • Two or more years of experience with computer networks and system maintenance.
  • Excellent writing and vocal communication abilities.
  • Good interpersonal skills.
  • Experienced in database programming and software installation.
  • Attention to detail.
  • Good problem-solving abilities.

2. Client Care Officer

Job Description.

  • Responding to client complaints with acceptable solutions and alternatives, and then following up to assure resolution.
  • Assistance with order placement, refunds, or swaps.
  • Collaborate with the customer care manager to ensure quality service • Respond to incoming calls for service inquiries, product difficulties, billing, and general client concerns.

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  • Regularly updating and maintaining the customer’s account with computer software applications
  • Resolve, prioritize, and study client issues in a timely and accurate manner.
  • Overseeing a team of junior customer service representatives who, under the guidance of the customer care representative, help to bring answers to client concerns.
  • Maintaining detailed and adequate records of customer contacts, transactions, feedback, and complaints.
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Skills and Qualifications

  • HND or degree.
  • The ability to remain calm when dealing with stressed or irate customers.
  • Comfortable with computers.
  • Previous experience working in customer service.

How to Apply: Career Opportunities at Besa Manufacturing Company

All C.V. ‘s should be sent via: besamanufacturingcompany@gmail.com, indicating the position as the subject of the e-mail.

Closing Date: May 08, 2024

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