Latest Job Vacancy: Help Desk Officer

Here is the latest job vacancy at Royalfair Industries. The renowned company is seeking to hire a Help desk officer to join its dedicated team.

For the most recent job opening, click here.

See Also: Application Process for Portugal Job Seeker Visa

Job Description

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.

[the_ad id=”2914″]

  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Qualification Required & Experience

  • Strong phone contact handling skills and active listening

[the_ad id=”2914″]

  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • HND or degree
  • 2 years work experience

Location: Accra

[the_ad id=”2914″]

You May Also Like:

Ongoing Fully Funded Scholarships in 2023 for BSc, MSc, and PhD

New Job Vacancy At Olam Ghana

Job Vacancy At Ecobank Transnational Incorporated

Latest Job Vacancy at Agresearch Lead

How To Apply: Latest Job Vacancy: Help Desk Officer

All C.V. ‘s should be sent via: indicating the position as the subject of the e-mail

Closing Date: 15 December, 2023

[the_ad id=”2914″]

See also  Job Vacancy For Nurses At Pridemed Healthcare Services
WhatsApp Group

Leave a Comment