New Career Opportunity at Old Mutual

There is a new career opportunity at Old Mutual. The premium African financial services organisation is seeking a Client Service Consultant for its Koforidua Branch.

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Job Description

This role is individually accountable for assisting a variety of clients telephonically or face to face, in accordance with business, process and compliance rules.

  • Provide telephonic and face to face service to customers and intermediaries.
  • Deliver on daily production standards and adhere to service and quality standards.
  • Adhere to business, process and compliance rules
  • Build and maintain relationships with other departments, intermediaries and sales advisors.
  • Manage customer relationships in person or telephonically.
  • Perform quality checks on own work and adheres to service and quality standards.
  • Collaborate effectively with others to achieve business results.
  • Inform clients of requirements, procedures and provide input to other areas such as client feedback or queries.
  • Perform general office administration such as follow-ups, client call-backs and policy changes.
  • Manages and resolves customer complaints and queries.



  • High School Diploma, HND, Degree or its equivalent

How To Apply for the New Career Opportunity at Old Mutual


Closing Date: 17 May 2024

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