There is a new career opportunity at Old Mutual. The premium African financial services organisation is seeking a Client Service Consultant for its Koforidua Branch.
See other job vacancies here
Job Description
This role is individually accountable for assisting a variety of clients telephonically or face to face, in accordance with business, process and compliance rules.
- Provide telephonic and face to face service to customers and intermediaries.
- Deliver on daily production standards and adhere to service and quality standards.
- Adhere to business, process and compliance rules
- Build and maintain relationships with other departments, intermediaries and sales advisors.
- Manage customer relationships in person or telephonically.
- Perform quality checks on own work and adheres to service and quality standards.
- Collaborate effectively with others to achieve business results.
- Inform clients of requirements, procedures and provide input to other areas such as client feedback or queries.
- Perform general office administration such as follow-ups, client call-backs and policy changes.
- Manages and resolves customer complaints and queries.
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Education
- High School Diploma, HND, Degree or its equivalent
How To Apply for the New Career Opportunity at Old Mutual
CLICK HERE TO APPLY
Closing Date: 17 May 2024
