New Job Opportunity At Jumia Ghana

Here is the most recent job opportunity at Jumia Ghana. The company is looking for an IT representative (technical) (open-ended).

Key Roles:

Compliance
- Ensure compliance with the SOPs and compliance requirements as defined centrally by the operational excellence and internal control teams
- Propose changes to current SOPs and compliance requirements to improve efficiency
provisioning/deprovisioning on Jumia Software Products
- Prepare documentation and training materials for on-boarding and off-boarding of users for Jumia software products
- Conduct training sessions and tests for new users to ensure proper use of software products

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Implementation
- Prepare documentation and training materials for new product developments and train affected users
- Aid in checking new product development requests and test new product developments before launch
- Lead implementation of new product developments and request system improvements
- Troubleshoot and fix any systematic or exceptional issues with software products
Troubleshooting
- Document issue existence and resolution using existing ticketing systems
- Flag issues affecting/blocking local business processes that require central changes

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Project management and cross-team communication skills
Strong problem-solving skills
Strong knowledge in Python, HTML, SQL, CSS, Javascript, Google Suite, and MS Office
E-commerce and IT operations experience
IT operations, web development, and help desk support experience

A unique experience in an entrepreneurial, yet structured environment
A unique opportunity of having strong impact in building the African e-commerce sector

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The opportunity to become part of a highly professional and dynamic team
An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders