Customer Service Officer At Digital Concepts Limited

A Customer Service Officer position is now open at Digital Concepts Limited. The job description, necessary requirements, and instructions for submitting an application are listed below for interested candidates.

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Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Respond promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.

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  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
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Qualification Required & Experience

  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
  • HND

Location: Accra

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How To Apply For The Customer Service Officer Position At Digital Concepts Limited

C.V.s should be sent via: indicating the position as the subject of the e-mail

Closing Date: 25 July 2023

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