Epiroc Equipment Ghana Ltd. has a new job vacancy. They are now looking for a service administrator.
The Role:
- Administrator for SAP System – Customer invoice loading, Confirmation and invoice creation
- Administrator for MIM (B2C) and Docmine – Internal And External customer account set up, acess creation and handling all customer issues related to Docmine.
- Administrator for all service quote generation (within and outside West Africa) using BPCS Software and ensuring these quotes have reached the respective customer on time.
- Ensuring Supervisory Contract, Field Service Support and Component rebuild jobs are opened and followed up until closed and invoiced – Service-to-close internal processes.
- Processing of Purchase Orders in E-Purchase for department’s registered Service Providers
[the_ad id=”2914″]
- Coordinating with Logistics/stores to ensure internal spares required for jobs are delivered and received on time to reduce breakdowns and also to meet repair deadlines.
- Monthly reports to Service Operations Manager. This includes Technician’s labour utilization, Net Invoiced Sales (NIS), Work in Progress (WIP), summary of monthly figures.
- Providing component WIP report updates to customers for their planning purpose
- Ensuring service reports are compiled and submitted in a timely and accurate manner
- Assisting in the continuous improvement of processes within the department
- Controlling and following up of debtors (receivables)
Required Competencies:
- University Degree / Diploma in Computer Science / Engineering and/or Administration
- Has experience in field and workshop administrative duties especially in the mining sector
[the_ad id=”2914″]
- Fluency in English
- Good knowledge in BPCS Software for quotes and job openings
- Computer literate – Advanced knowledge of Microsoft Office – excel, word, PowerPoint etc
- Ability to build strong and effective working relationships with both internal & external customers
- Having safety awareness astute
- Exceptional customer service skills
- Self-starter and assertive
- Strong communication skills
- High degree of attention to detail and accuracy
View Also: New Job Placement At Essence Medical Laboratory
[the_ad id=”2914″]
Behaviors – What would be successful behaviors for this position?
- Good Team player
- Proactive to actions
- Work under minimum supervision
- Good time management
- Friendly, positive, and enthusiastic approach to work
- Ability to work within a high-volume environment
Location: Obuasi
Recommended:
Latest Job Vacancy at Successors World Limited
Fresh Job Vacancy At Standard Chartered Bank
Newfoundland and Labrador Immigration Job Fair
How To Apply For The New Job Vacancy At Epiroc Equipment Ghana
[the_ad id=”2914″]
